Frequently asked questions


Frequently Asked Questions

ORGlife provides a wide range of home care services, including grooming, bathing assistance and help with other daily activities, running errands, companionship, light housekeeping and more. Our care plans are flexible. Clients can get help a few hours a week up to 24 hours a day, depending on their needs.

 We have specialized, qualified and certified staff as well such as Nurses, Physiotherapists, Doctors for home visits to meet your home healthcare requirement such as giving IM/IV injections, catheter care  or replacement, Wound dressing,  Vitals monitoring, Tube feeding, Cough suctioning, etc.

The secret lies in our hiring procedure. We recruit our caretakers through references, understand their behaviour pattern, background verification is done for validity of documents and criminal cases against them. They undergo training and orientation program where they acquire skills for home health care.  For Nurses, physiotherapist and other skilled professionals            we strictly verify their certification and make sure they are qualified and experienced enough to handle the patient at home. We provide their KYC documents to our clients as well.

Home Healthcare Services are much lighter on pocket as it saves your additional charges than in hospital such as Room Charges, Bed Charges or Some unwanted charges which we may not like.

Our services are available on visit basis in case of Doctors, Nurses, Physiotherapist or 8 hours, 12 hours & 24 hours for caretakers and nurses.

The cost varies as per the requirement and condition of the patient however our caretaker services are starting from Rs 650 per day for 8 hours shift.

Usually, 1 working day is sufficient to start the services after sign up however it is always better to sign up services at the earliest to avoid last minute rush.

The bond between clients and caregivers is the foundation of a successful home care experience. For this reason, we work diligently to match your loved one with a home care professional who is compatible and sets them at ease.

Depending on the type of care your loved one needs, they can generally expect to see the same personal attendant. If your needs or schedule changes, or your home caretaker is unavailable, we have a large network of elderly helpers who can provide back-up care.

You can use online payment method to repay the bill through NEFT / IMPS? RTGS or through UPI as well. If you want to make cash payments you can deposit the cash in nearest IndusInd Bank to our account.

Account details - Orglife Healthcare Private Limited, Indusind Bank, Branch Panvel, IFSC code INDB0000093, Account No. 201002635409, Account Type -Current Account, Beneficiary Type - Company. **** Do not forget to share transaction reference number or message for correct updation of payment

To get the UPI QR code or UPI number please feel free to connect to our toll free number 1800 3 099 088

We have a fixed pay dates to make salaries and we make timely payouts. We also keep paying advance money to our staff at our end to meet their routine expenses. Please do not pay any advance amount company staff without notifying to company to avoid your financial loss.

Company shall not be responsible for the loss of amount paid directly to caretaker without company's knowledge.

At ORGlife Healthcare we have developed a culture of informed and planned leaves. So our staff informs us well in advance before going on leaves and we arrange for replacement.

Emergencies may happen and sometimes it is difficult to arrange a replacement in emergency situation such as sudden illness, natural calamities or pandemics. But we ensure 99% coverage to your loved ones round the clock.

There are several benefits to choosing an elderly caregiver through an in-home care agency like ORGlife Healthcare.

Our thorough screenings and trainings make it easier for families to find a well-qualified aide at home. This offers greater security and peace of mind, without having to take the time to check references or conduct your own background checks.

We employ over 2,000 private duty caregivers. When connecting your loved one with a compatible caregiver, we draw from a vast network of our home care specialists. This helps us find just the right match.

Yes, you can have multiple services together or in combination to fulfil your needs or patient requirement. You can avail services of caretakers, nurses, physiotherapists, doctors, dieticians & equipment rentals simultaneously and it will be billed in a single invoice.

Yes, If your loved one is hospitalized in hospital and you need a special caregiver or nurse to give extra care or attention, we provide private staff to stay along with your loved one at hospital and give additional care.

We at “ORGlife Healthcare” offer complete and extensive care, by providing right services at the right time. We offer plethora of services including health care, along with socializing, shopping, meal preparation and companionship to your loved ones. While our care givers are trained on well designed comprehensive training program especially for home based care, the same will be not be available with just man power supplier.

We at ORGlife healthcare follow strict procedures and background verification checks before hiring a care giver. In addition to this, we conduct regular training and refresher programs through certified trainers to our care givers. So, you can be sure that every caregiver coming to your home is highly trained, trustworthy and professional.

You can avail the services as per your requirement whether it is required for a single day or for long time as long as you require. We have different service packages to suit your requirement or we shall provide you customized plan suitable to your needs.

Here are some things you may want to consider:

  • People behind the organization and their experience.
  • Experience and professionalism of the care givers?
  • Whether the organization is licensed?
  • If all the care givers are certified and trained.
  • Hiring and screening policies, and background verification documents of care givers.
  • If continues refreshers and training program are done for the employees.